Transit + Data

In the near future, big data and internet connected devices will play a more prominent role in the transit experience. For example, wayfinding was designed to help navigate physical space, but digital technology is adding to the complexity of the information space. This new digital infrastructure would present opportunities such as connecting transit/non-transit services, or fluid/adaptive traffic control. However, this digital infrastructure also presents concerns around information cognition and privacy/security. 

Hypothetical future events:

NYC OpenTransit develops guidelines to “open source” transit, any citizen can contribute to the transit system.


Conversations between infrastructure and people become commonplace.


Growing trend of “Ghost Citizens” poses challenges to the city in terms of revenue, policing, and security.


Dynamic, personalized signage system piloted by the city is prone to data error, but provides powerful personalization.